Introduction
What is Ledger Live?
Ledger Live is the official desktop and mobile application from Ledger® that lets you manage cryptocurrencies securely with your Ledger hardware device. It provides account overviews, transaction history, portfolio value, app management, and firmware updates — all while keeping your private keys offline on your Ledger device.
Who is this guide for?
This presentation is aimed at new users setting up Ledger Live for the first time and returning users who need a compact refresher on login, device handling, and safety best practices.
Quick overview — safety first
Never share your recovery phrase
Your 24‑word recovery phrase is the master key to your crypto. Ledger® will never ask for it. Keep it offline and on physical paper or steel. Treat it like the master key to a safe.
Always download from official sources
Only download Ledger Live from Ledger's official website and verify download signatures when possible. Avoid third‑party downloads or links received in messages.
Getting started — install & prepare
Step 1 — Download Ledger Live
Visit the official site
Go to the Ledger website and download the latest Ledger Live installer for your OS (Windows, macOS, Linux) or the mobile app for iOS/Android.
Verify the download
When available, check the checksum or signature provided by Ledger to confirm the file's integrity before running it.
Step 2 — Install and open Ledger Live
Follow the platform installer. When Ledger Live opens, you'll be guided to either create a new device, restore from a recovery phrase, or connect an existing Ledger hardware device.
Login flows explained
Using a Ledger hardware device
Ledger Live pairs with your Ledger device (e.g., Nano S Plus, Nano X). To access accounts, connect your device via USB or Bluetooth, unlock it with your PIN, and open the corresponding app (e.g., Bitcoin, Ethereum) on the device.
Using passphrase or password manager
Advanced users may use a passphrase (additional word(s) to the recovery phrase) for derived accounts. Manage passphrases carefully: losing them means losing access to those specific accounts.
Troubleshooting — common login issues
Device not detected
Ensure cables are in good condition, try a different USB port, enable Bluetooth for Ledger Nano X, and check that Ledger Live is allowed to access USB on your OS.
Incorrect PIN
Entering the wrong PIN multiple times may reset your device; follow Ledger's guidance for recovery using your 24‑word phrase.
Best practices for everyday use
Keep software updated
Regularly update Ledger Live and your device firmware. Updates include security fixes, new coin support, and reliability improvements.
Use a dedicated device & environment
Prefer a personal, secure computer for crypto management. Avoid public or shared machines when accessing Ledger Live.
Summary
Ledger Live combined with a Ledger hardware wallet offers a secure, user‑friendly way to manage crypto. The most critical steps are to keep your recovery phrase secret, download Ledger Live from official sources, and keep both app and device up to date.